Refund policy
Return & Refund Policy
At HALO™, we only offer refunds or replacements if there is an issue with your order.
Eligible situations include:
- Item arrived damaged
- Item arrived defective
- Wrong item received
To request a refund or replacement, contact us within 7 days of delivery and include:
- Your order number
- Photos showing the issue
If approved, refunds will be issued to your original payment method within 3-7 business days.
We do not offer refunds for:
- Change of mind
- Incorrect orders placed by the customer
- Normal shipping delays outside our control
Contact Us
Email: support@yourstore.com
Store Name: HALO™
